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Shipping Policy

Shipping Policy

Thank you for shopping at My Store! We want to make sure your order arrives safely and on time. Please read our shipping policy carefully.

📍 Shipping Destination

We currently ship to all addresses within the United States, including Alaska and Hawaii. We do not offer international shipping at this time.

⏳ Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding federal holidays) after payment is confirmed. You will receive an email notification with tracking information once your order has shipped.

Please note: Orders placed on weekends or holidays will begin processing on the next business day.

🙩 Shipping Methods & Estimated Delivery Times

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5–7 Business Days Calculated at checkout
Expedited Shipping 2–3 Business Days Calculated at checkout
Free Standard Shipping 5–7 Business Days Free on qualifying orders

Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak seasons.

📦 Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number. You can use this number to track your shipment directly on the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.

🚨 Lost or Stolen Packages

My Store is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your tracking shows "delivered" but you have not received your package, we recommend:

  • Checking with neighbors or building management
  • Contacting the carrier directly with your tracking number
  • Filing a claim with the carrier if necessary

If you still need assistance, please contact us at boxcar.debased_1j@icloud.com and we will do our best to help.

📩 Incorrect Shipping Address

Please double-check your shipping address before placing your order. If you notice an error, contact us immediately at boxcar.debased_1j@icloud.com. We are unable to redirect packages once they have been shipped.

📧 Questions?

If you have any questions about your shipment, please don't hesitate to reach out to our support team at boxcar.debased_1j@icloud.com. We're happy to help!