We're Here to Help

Have a question, concern, or just want to say hello? Our friendly customer support team at My Store is ready to assist you. We typically respond within 1–2 business days.

📧 Email Us

For all inquiries, please reach out to us at:
boxcar.debased_1j@icloud.com

🕐 Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed

📦 Order & Shipping Inquiries

If you have questions about your order status, shipping updates, or delivery issues, please include your order number in your email so we can assist you as quickly as possible.

🔄 Returns & Exchanges

For return or exchange requests, please visit our Return & Exchange Policy page for full details, then contact us with your order number and reason for return.

💬 Frequently Asked Questions

Before reaching out, you may find your answer in our FAQ page. We've covered the most common questions about orders, shipping, returns, and more.

Thank you for shopping with My Store — we appreciate your business and look forward to hearing from you!